{"id":81,"date":"2026-09-19T13:57:41","date_gmt":"2026-09-19T06:57:41","guid":{"rendered":"https:\/\/vape-nova.com\/faq\/"},"modified":"2026-09-19T13:57:41","modified_gmt":"2026-09-19T06:57:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/vape-nova.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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TMEBT Thailand<\/p>\n

FAQ<\/h1>\n

Answers to the questions customers ask most about ordering, delivery, payment and returns.<\/p>\n<\/section>\n

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Ordering & delivery<\/h2>\n
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\nDo you ship from within Thailand?<\/summary>\n

Yes \u2014 every order ships from our warehouse in Thailand. No customs clearance, no import duty and no waiting for overseas parcels.<\/p>\n<\/details>\n

\nHow long does delivery take?<\/summary>\n

Orders paid before 2pm are dispatched the same business day. Delivery usually takes 1–2 business days in Bangkok and the surrounding area, and 2–3 business days elsewhere in Thailand.<\/p>\n<\/details>\n

\nHow much is delivery?<\/summary>\n

Delivery is \u0e3f50 per order, andshipping is free on 10+ units<\/strong>in a single order. Mix flavours and models freely \u2014 no restrictions.<\/p>\n<\/details>\n

\nDo I get a tracking number?<\/summary>\n

Yes. Every order receives a tracking number by email. You can check the status on our Track Order<\/a><\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n

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Products & pricing<\/h2>\n
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\nAre the products authentic?<\/summary>\n

Every brand we sell comes through official distribution channels, sealed from the factory, with a manufacturer security code you can verify.<\/p>\n<\/details>\n

\nWhat are the TMEBT specs?<\/summary>\n

TMEBT is a disposable vape: 18 ml e-liquid, 30 mg nicotine, 600 mAh battery, battery and level display, and breath control. Available in many flavours.<\/p>\n<\/details>\n

\nHow does wholesale pricing work?<\/summary>\n

Orders of 10+ units ship free. For wholesale pricing from 10 units up, please contact our team on the Wholesale<\/a> to request a quote<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n

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Payment<\/h2>\n
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\nWhich payment methods do you accept?<\/summary>\n

We currently accept cash on delivery (COD). Any fees and conditions are shown clearly at checkout before you confirm your order. More methods will be added over time.<\/p>\n<\/details>\n

\nDo I need to confirm my order before dispatch?<\/summary>\n

Yes. Our team confirms every order by email or phone before dispatch, to prevent mistakes.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n

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Problems & after-sales<\/h2>\n
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\nWhat if my product arrives damaged?<\/summary>\n

Please photograph the product and the parcel, then contact our team within 48 hours of delivery. We will send a replacement or issue a full refund. Details are on our Refund Policy<\/a><\/p>\n<\/details>\n

\nWho can order?<\/summary>\n

We sell to individual and wholesale customers aged 18 or over<\/strong> Buyers are responsible for checking and complying with the laws of their own country or locality.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n

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Still have questions?<\/h2>\n
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You can reach our team on the Contact Us<\/a> or email fanz4945@gmail.com<\/a> We reply within 24 business hours.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"

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