Track Order

TMEBT Thailand

Track Order

Check the status and tracking number of every order shipped from our warehouse in Thailand.

How to check your order status

  1. By email – once dispatched, we send the tracking number and a tracking link to the email address used for the order. Check your inbox and spam folder.
  2. Via My account – sign in at My account then choose “Orders” to see the status and tracking number of every order.
  3. Via the courier – take your tracking number to the Kerry, Flash or Thailand Post website, depending on the courier shown on your order.

Typical timeline

Order confirmed Within 12 business hours
Packed and dispatched Within 24 hours (orders before 2pm)
Tracking number emailed On the dispatch date
Delivered 1–2 business days (Bangkok) · 2–3 business days (upcountry)

No tracking number yet?

If more than 24 business hours have passed and you still have not received the tracking email, please contact our team with your order number. We will check and get back to you quickly.

Contact our team