TMEBT Thailand
FAQ
Answers to the questions customers ask most about ordering, delivery, payment and returns.
Ordering & delivery
Do you ship from within Thailand?
Yes — every order ships from our warehouse in Thailand. No customs clearance, no import duty and no waiting for overseas parcels.
How long does delivery take?
Orders paid before 2pm are dispatched the same business day. Delivery usually takes 1–2 business days in Bangkok and the surrounding area, and 2–3 business days elsewhere in Thailand.
How much is delivery?
Delivery is ฿50 per order, andshipping is free on 10+ unitsin a single order. Mix flavours and models freely — no restrictions.
Do I get a tracking number?
Yes. Every order receives a tracking number by email. You can check the status on our Track Order
Products & pricing
Are the products authentic?
Every brand we sell comes through official distribution channels, sealed from the factory, with a manufacturer security code you can verify.
What are the TMEBT specs?
TMEBT is a disposable vape: 18 ml e-liquid, 30 mg nicotine, 600 mAh battery, battery and level display, and breath control. Available in many flavours.
How does wholesale pricing work?
Orders of 10+ units ship free. For wholesale pricing from 10 units up, please contact our team on the Wholesale to request a quote
Payment
Which payment methods do you accept?
We currently accept cash on delivery (COD). Any fees and conditions are shown clearly at checkout before you confirm your order. More methods will be added over time.
Do I need to confirm my order before dispatch?
Yes. Our team confirms every order by email or phone before dispatch, to prevent mistakes.
Problems & after-sales
What if my product arrives damaged?
Please photograph the product and the parcel, then contact our team within 48 hours of delivery. We will send a replacement or issue a full refund. Details are on our Refund Policy
Who can order?
We sell to individual and wholesale customers aged 18 or over Buyers are responsible for checking and complying with the laws of their own country or locality.
Still have questions?
You can reach our team on the Contact Us or email fanz4945@gmail.com We reply within 24 business hours.
